Investing in customers….
If you are an emerging business, your first set of customers are your holy grail… they are the ones that will determine the pace at which you grow. In fact, they are the ones...
Category: Business & Sales
The Sales Process….
Have answers for your prospects to these three questions before being asked and you have made your sale, assuming of course that you are talking to someone that even needs your product or service…....
Customer Satisfaction as a business metric….
Use customer satisfaction as the single most important metric to measure your performance…. The one question that the leadership of any company needs to ask itself is “Will I hire my company to do...
The “F—” word!
This is the most powerful word in almost all human interactions…. The one word that governs and determines how people respond to you…. Being “FAIR”!!! The way we are built… we are mightily swayed...
Strategy…
Too many people talk about strategy without ever getting much done…. As commonly used a word as it is, “strategy” is one of the hardest to plot and execute on…. Be clear on what...
The salesman spirit….
You sure have heard and been advised to bear a sportsman spirit… And it is a Great spirit to cultivate! But let me tell you this…. Cultivate the Salesman Spirit… And you can be...
The value of your product/service….
The value of your product/service…. That which we get too easily… we know not the value of! It is the toil and the expense in gaining things that make us realize their value…. Be...
Synergy…
Synergy… …. is about combining strength with strength and capability with capability to create greater value! When people synergize, one and one does not merely create twice the value…. it could create 4 times...
Business is about people….
Business is about people…. If you feel that business is about money, products and services… you are right! But you will be more right and definitely successful when you start to look at your...
Prevail or perish…
You are pitching your proposal to this group with a firm hope that they will like it…. You are explaining your new concept to an audience with the expectation that they see the potential…....
